Clarity
Make meaning easier to understand.
What am I trying to communicate? What has the other person understood? Making room for these questions can help reveal a misunderstanding.
The CSR Model
Clarity.
Safety.
Repair.
A framework for thinking about misunderstanding, conversational safety, and what comes after disconnection.
Explore the ideas
Three connected ideas
A little more understanding.
A different conversation.
Safety
Notice how the conversation feels.
Harshness and disconnection can change an exchange. Pausing to recognize what is happening creates space to consider how to continue.
Repair
Return to what happened.
After hurt or misunderstanding, acknowledge the impact and consider what needs attention before moving forward.
The Library · In development
Learn the ideas.
Put them into practice.
A planned collection of educational resources exploring communication and relationships. The collections below are forthcoming; resources are not yet available to purchase.
Collection 01
CSR
Foundations
Clarity · Safety · RepairStart with understanding.
An introduction to the ideas of clarity, safety, and repair, and how they connect in conversation.
In developmentCollection 02
Repairing
Relationships
Making room to reconnectConsider what comes next.
A planned collection focused on what happens after conflict, misunderstanding, or hurt.
In developmentTitles, formats, pricing, and release dates will be shared when confirmed.
A thoughtful first step
Bring your questions.
Begin a conversation.
Explore whether coaching is a good fit for you.
Initial consultations are paid.